Management Skills for Supervisors

This 5-module certificate program is designed to give new and experienced managers and supervisors the skills to lead successfully.  

Registration: $2295 +HST (5-module, 6-day program). Individual module prices are listed below.

Facilitator: Carole Spicer 

2 day program, dates TBD, in-person delivery

Registration: $795 +HST 

Supervisors play a key role in organizations.  They empower and motivate employees to improve performance.  Join this interactive workshop and learn how to become an inclusive leader, improve communications, and manage the delegation process. 

Facilitator: Shawna Matthews 

1 day program, date TBD, 9AM-5PM, in-person delivery

Registration: $495 +HST

This course will provide an opportunity for individuals new to leadership roles, or those wishing to obtain a leadership position, to gain a foundational understanding of leadership by enhancing your leadership knowledge and skills.  Each participant will develop their own personal leadership statement to guide them as emerging leaders within their organization.   

Facilitator: Edwina Bateman 

1 day program, date TBD, 9AM-5PM, in-person delivery

$495 +HST

Much of your day as a leader is spent either getting things done or sending requests to others to get things done. Your team’s success depends on your ability to give clear instruction that leads to desired results. Employee engagement comes from an understanding of roles and responsibilities. Using a collaborative approach, engage and empower employees in their own development. Provide them the tools to share their expertise, embrace responsibility and align with their leader.  

Facilitator: Edwina Bateman 

1 day program, date TBD, 9AM-5PM, in-person delivery

Registration: $495 +HST Amid a turbulent business landscape, leaders are instrumental in creating an environment where employees are involved in, enthusiastic about, and committed to their work and workplace. By examining the pillars of engagement, this program takes a fresh look at employee engagement by focusing energies on transforming behaviours in the workplace. Leaders who listen can create trustworthy relationships where employees feel heard and understood. 

Facilitator: Carole Spicer 

1 day program, date TBD,9AM-5PM, in-person delivery

Regisrtation: $495 +HST

Challenging situations that warrant engaging in a tough conversation with an employee or colleague occur in every workplace. This module will guide you through situations such as providing difficult feedback on performance, exploring sensitives issue around attitude or behavior, and delivering unwelcome news. Learn to prepare for and manage difficult conversations, recognize and manage triggers in yourself and others, and minimize escalation.