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FAQ - Student Information

Your Grenfell Experience

We'll continually update this page as information changes or new information becomes available. Check back often! Still have questions? Email info@grenfell.mun.ca.

Topics:

  • Library/ Study Space
  • Paying tuition/ buying books
  • Accommodations
  • Learning Centre
  • Career development
  • Student health insurance
  • Study permits
  • Choosing not to study here this semester
  • Post graduation work permit


On-Campus Study Space

A limited number of bookable, individual study spaces will be available Wednesday, Sept. 16 in the Arts & Science Extension, main floor. To book an individual study carrel, you must be a current Memorial University student and book online using your institutional email. Students will be required to complete a Daily Self-Assessment prior to coming to campus, check in with Campus Enforcement and Patrol (CEP), and adhere to all health and safety rules while on campus.

The province has mandated wearing non-medical masks in all public spaces. While you are seated in the study carrel, masks may be removed, as long as physical distancing is maintained. If you require accommodation to visit campus without wearing a mask, please contact: health.safety@mun.ca

3-hour time slots, allowing for sanitizing between bookings, will be available:

Monday to Thursday: 12:00pm-3:00pm and 5:00pm-8:00pm
Friday: 12:00pm-3:00pm
Sunday: 1:00pm-4:00pm

Students may only book 1 slot per day, to a maximum of 2 slots per week, and they can book up to 14 days in advance.

Link to online bookings: https://mun.libcal.com/reserve/grenfell-study/


How can I get library materials I need to do my course assignments?

We have an extensive collection of online resources. You can:

  • Access e-reserves for course materials your Instructor has selected.

  • Use OneSearch to find online scholarly resources, like eBooks, e-journal articles, streaming videos, and more.

  • Pick a topic from our research databases page and use a database to find peer-reviewed articles and other materials.

What do I do if I need help with research or citing?

  • For help, try our online chat. Librarians are available Sunday-Thursday 9:00am to 10:00pm and Friday-Saturday 9:00am to 5:00pm.

  • You can also contact Grenfell's Public Services Librarian, Crystal Rose crose@grenfell.mun.ca

  • You can also check out our online guides to APA, MLA, Chicago and other citation styles.

How do I pay my tuition and fees?
There are several ways to pay fees. Please see here for more information.

How do I get books and supplies?
Check the booklist here. The information about your required text book and where to get it should be here. If not, check back often for updates. Some professors may choose to wait until the first day of classes to tell you what books you need.

I have a disability and require accommodations. How do I access this service?

Accessibility Centre and Educational Support (ACES) is the support centre for students with exceptionalities/disabilities at Grenfell Campus. If you require any accommodations due to a documented exceptionality/disability, contact Brad Elliott at belliott@grenfell.mun.ca.

Extensive information for new and returning students, and faculty and staff, can be found here. For more information, you can contact  studentservices@grenfell.mun.ca

How do I access the Learning Centre (help with math and writing)?

The Learning Centre is the academic support Centre for Grenfell students.  If you need help with paper writing or math, an appointment can be made under MyGrenfell on the Grenfell webpage.  These appointments can be conducted using Microsoft Teams or through email.

Supplemental Instruction, or additional study sessions, will be available in some of your courses.  Take note of your course syllabus.  Peer Tutors can, also, be requested.  Complete the "Request A Tutor" form and submit it to studentservices@grenfell.mun.ca.  These services are FREE of charge!


I have career development questions or require help with a resume. Who can I contact?

Resume/cover letter help is still available remotely. Please email jbuxton@grenfell.mun.ca to set up an appointment or for more information. 

Will I still be required to buy the University Health Insurance?

Health and dental insurance is offered by the Grenfell Campus Student Union. This semester, you will still have access to this coverage and you will have to pay for undergraduate health and dental insurance. Opt out is available.

International students: If you are an international student it is very important to understand your health insurance coverage.  For more information, click here or email international@grenfell.mun.ca with any questions.

I am waiting for a decision on my study permit application. Can I start studying online?

If your study permit application is not approved, you can still take remote or online courses at Memorial but you will not be able to enter Canada to complete your studies upon the resumption of on-campus classes until your application has been approved and you’ve received your Letter of Introduction (LOI). IRCC has committed to reviewing submitted study permit applications in time for the September commencement of classes. We encourage you to apply as soon as possible. We also recommend that you speak with a Memorial staff member to ensure you understand your options and other implications that online/remote study may have on your immigration status in Canada. For more information, contact international@grenfell.mun.ca. Please keep in mind that you may not receive your LOI until near the beginning of the Fall semester. We encourage you to register for courses anyway. Course registration begins on July 14; you should have received notification of your assigned registration time through your @mun.ca email account. Your tuition and other fees are due by September 9, 2020. However, we kindly ask that you avoid paying your tuition until you are entirely certain that you will be studying with us for the entire semester as it can take several weeks to receive a refund.

My study permit application has been refused. What should I do now?

If your study permit application is not approved, you can still take remote or online courses at Memorial but you will not be able to enter Canada to complete your studies upon the resumption of on-campus classes until your application has been approved and you’ve received your Letter of Introduction (LOI). If you have no intention of re-applying for a study permit and you have already registered for courses, you must enter your Memorial Self-Service account and drop the classes for which you registered. Not doing so will result in a balance owing on your student account as well as an incomplete grade in that course which will impact your academic record. If you have questions or would like more information about your options, contact international@grenfell.mun.ca.

 

I have changed my mind and no longer wish to take courses from Memorial University in the Fall 2020 semester. What should I do now?

If you have already registered for courses, you must enter your Memorial Self-Service account and drop the classes for which you registered. Not doing so will result in a balance owing on your student account as well as an incomplete grade in that course which will impact your academic record. It is very important that you drop these courses to avoid incurring tuition and late charges.

 

My study permit application has been approved and I have received my LOI. What should I do? Can I travel to Canada and study on-campus?

Please submit a copy of your LOI to admiss.docs@mun.ca. The regulations around entry to Canada are changing regularly to adapt to the evolving situation of COVID-19. At this point in time, only students whose study permits were approved prior to March 18th, 2020 and who meet the criteria to enter the country will be permitted entry. For more information, visit https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/travel-restrictions-exemptions.html.

If I choose to study online for the Fall 2020 semester, how will my post-graduation work permit be affected?

If your study permit application is approved and you have received your LOI, time spent studying remotely outside of Canada will be counted towards your post-graduation work permit, as long as you spend 50% of your time studying in Canada once you are able to enter the country. For more details, visit https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors-foreign-workers-students.html#restrictions-students



Office of the Registrar

Grenfell Campus, Memorial University of Newfoundland
20 University Drive, Corner Brook, NL
A2H 5G4, Canada

Office: AS 277
Phone: (709) 637-6298
Email: info@grenfell.mun.ca



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