We'll continually update
this page as information changes or new information becomes available.
Check back often! Still have questions? Email email@example.com.
- Library/ Study Space
- Paying tuition/ buying books
- Learning Centre
- Career development
- Student health insurance
- Study permits
- Choosing not to study here this semester
- Post graduation work permit
Study and studio spaces are closed.
How can I get library materials I need to do my course assignments?
We have an extensive collection of online resources. You can:
Access e-reserves for course materials your Instructor has selected.
Use OneSearch to find online scholarly resources, like eBooks, e-journal articles, streaming videos, and more.
Pick a topic from our research databases page and use a database to find peer-reviewed articles and other materials.
What do I do if I need help with research or citing?
For help, try our online chat. Librarians are available Sunday-Thursday 9:00am to 10:00pm and Friday-Saturday 9:00am to 5:00pm.
You can also contact Grenfell's Public Services Librarian, Crystal Rose firstname.lastname@example.org
You can also check out our online guides to APA, MLA, Chicago and other citation styles.
How do I pay my tuition and fees?
There are several ways to pay fees. Please see here for more information.
How do I get books and supplies?
Check the booklist here. The information about your required text book and where to get it should be here. If not, check back often for updates. Some professors may choose to wait until the first day of classes to tell you what books you need.
I have a disability and require accommodations. How do I access this service?
Accessibility Centre and Educational Support (ACES) is the support centre for students with exceptionalities/disabilities at Grenfell Campus. If you require any accommodations due to a documented exceptionality/disability, contact Brad Elliott at email@example.com.
Extensive information for new and returning students, and faculty and staff, can be found here. For more information, you can contact firstname.lastname@example.org.
How do I access the Learning Centre (help with math and writing)?
The Learning Centre is the academic support Centre for Grenfell students. If you need help with paper writing or math, an appointment can be made under MyGrenfell on the Grenfell webpage. These appointments can be conducted using Microsoft Teams or through email.
Supplemental Instruction, or additional study sessions, will be available in some of your courses. Take note of your course syllabus. Peer Tutors can, also, be requested. Complete the "Request A Tutor" form and submit it to email@example.com. These services are FREE of charge!
I have career development questions or require help with a resume. Who can I contact?
Resume/cover letter help is still available remotely. Please email firstname.lastname@example.org to set up an appointment or for more information.
Will I still be required to buy the University Health Insurance?
Health and dental insurance is offered by the Grenfell Campus Student Union. This semester, you
will still have access to this coverage and you will have to pay for undergraduate health and dental insurance. Opt out is available.
International students: If you are an international student it is very important to understand your health insurance coverage. For more information, click here or email email@example.com with any questions.
I am waiting for a decision on my study permit application. Can I
start studying online?
your study permit application is not approved, you can still take remote or
online courses at Memorial but you will not be able to enter
Canada to complete your studies upon the resumption of on-campus classes until
your application has been approved and you’ve received your Letter of
Introduction (LOI). IRCC has committed to reviewing submitted study permit
applications in time for the September commencement of classes. We encourage
you to apply as soon as possible. We also recommend that you speak with a Memorial
staff member to ensure you understand your options and other implications that
online/remote study may have on your immigration status in Canada. For more
information, contact firstname.lastname@example.org.
Please keep in mind that you may not receive your LOI until near the beginning
of the Fall semester. We encourage you to register for courses anyway. However, we kindly ask that you avoid
paying your tuition until you are entirely certain that you will be studying
with us for the entire semester as it can take several weeks to receive a
My study permit application has been refused. What should I do
study permit application is not approved, you can still take remote or online
courses at Memorial but you will not be able to enter Canada to complete your
studies upon the resumption of on-campus classes until your application has
been approved and you’ve received your Letter of Introduction (LOI). If you
have no intention of re-applying for a study permit and you have already
registered for courses, you must enter your Memorial Self-Service account and
drop the classes for which you registered. Not doing so will result in a
balance owing on your student account as well as an incomplete grade in that
course which will impact your academic record. If you have questions or would
like more information about your options, contact email@example.com.
I have changed my mind and no longer wish to take courses from
Memorial University. What should I do now?
you have already registered for courses, you must enter your Memorial
Self-Service account and drop the classes for which you registered. Not doing
so will result in a balance owing on your student account as well as an
incomplete grade in that course which will impact your academic record. It is
very important that you drop these courses to avoid incurring tuition and late charges.
My study permit application has been approved and I have received
my LOI. What should I do? Can I travel to Canada and study on-campus?
submit a copy of your LOI to firstname.lastname@example.org.
The regulations around entry to Canada are changing regularly to adapt to the
evolving situation of COVID-19. At this point in time, only students whose
study permits were approved prior to March 18th, 2020 and who meet
the criteria to enter the country will be permitted entry. For more
information, visit https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/travel-restrictions-exemptions.html.
If I choose to study online, how will
my post-graduation work permit be affected?
your study permit application is approved and you have received your LOI, time
spent studying remotely outside of Canada will be counted towards your
post-graduation work permit, as long as you spend 50% of your time studying in
Canada once you are able to enter the country. For more details, visit https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors-foreign-workers-students.html#restrictions-students