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Ferriss Hodgett Library

COVID-19 Information

​All libraries on all campuses were closed as of 5:00pm on March 18 until further notice. We are currently working with all of our employees to facilitate working from home and to ensure that essential library services can be delivered to our users remotely.


We have an extensive collection of online resources, such as databases, ebooks, e-journals, streaming film collections, and e-reserves, to support teaching, learning, and research. For details on what library services are available during this closure, please review the following Frequently Asked Questions.


What do I do with the books or other items I have checked out?

We have changed the due date on all library materials to April 30, 2020. You may also renew your items online. Sign in to OneSearch and view your account information by clicking on your name and selecting items to renew. Please be assured that absolutely no late fines will be charged to any library users. 

You may return any check-out material to the librbaires on cany of our campuses. Are you located outside the Corner Brook or St. John's area? The Newfoundland and Labrador Public Libraries are accepting our books at some of their branches as part of their curbside service.

For more information, please contact us: library@grenfell.mun.ca 


What if I get an overdue notice, or a notice to return an item?

Automatic notices have been turned off, however it is still possible you may receive a notice. Please disregard any such notices. You are not required to return items at this time. Absolutely no late fines will be charged to any library users.


How do I get help with research or citing while you are closed?

Librarians will be monitoring our online chat service from home. This service is available during the following times:
Sunday-Thursday: 9:00am - 10:00pm
Friday-Saturday: 9:00am - 5:00pm


How can I make course materials accessible to my students? 

We are continuing to offer our online Course Resources(Reserves) service. We can upload eBooks, book chapters, articles, PowerPoints, Word documents, and other materials so they are available to your students. We take care of all copyright clearance. If are there physical resources that you need your students to access this semester, we will make every effort to make them available electronically. Please contact us: library@grenfell.mun.ca


What do I do if I need copyright clearance for course materials?

Memorial University is now using the library's for copyright clearances for all course-related materials, including for online courses. Check out our copyright FAQ for more information.


What do I do if an online resource (like an ebook or e-journal) isn't working?

Please email LSPHelp@mun.ca. Librarians and staff are working to troubleshoot any issues that may arise in order to ensure continued access to all our online resources. 


Am I still able to request books or articles through Document Delivery?

We regret that we are unable to offer our normal document delivery service at this time. However, if there is a book or article you need, please contact us: library@grenfell.mun.ca . We will try to purchase the article or eBook.


Can I access the libraries' physical collections?

Not at this time. The safety of our employees and our library users is our first priority. Researchers with exceptional needs may request access on a case by case basis. Please contact us: library@grenfell.mun.ca .


How long will the libraries be closed?

At this time, we do not know when we will be able to re-open. Please check Memorial University's COVID-19 Information Hub for official updates.


How do I access free digital versions of my text books?

Access free digital versions of textbooks. Due to COVID-19, many publishers have made the digital versions of their textbooks free for use by students in Canada until April 30. Publishers include: CRC Press, Garland Science, Macmillan, Nelson, OUP, Pearson, T&F, Wiley. Students just need to sign up for an account with their Grenfell e-mail and search for their textbook. Click here for information

Campus Enforcement and Patrol

Grenfell Campus, Memorial University of Newfoundland
20 University Drive, Corner Brook, NL
A2H 5G4, Canada

Office:
Phone: (709) 637-6210
Email: cep@grenfell.mun.ca



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© Grenfell Campus, Memorial University of Newfoundland, Corner Brook, NL Canada. Toll Free 1-888-637-6269


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